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Whether you’re searching for the perfect luxury gift, treating yourself to something special or dreaming up a thoughtful custom creation, we’re here to help.

Email Us

hello@zoeyandlex.com
Monday to Friday
10am to 6pm
Saturday
11am to 4pm
Sunday
Closed
Black tote and white mug with a matching swirled reindeer design among holiday pinecones and ornaments

Common Questions About Our Luxury Gifts

When Will My Order Ship?

Orders are typically processed within 1 to 2 business days. Once your gift ships, you'll receive an email with tracking details so you can follow its journey.

Do You Offer Free Shipping?

Yes. Every order ships free within the United States.

Do You Ship Internationally?

We currently ship within the United States.

Can I Include a Gift Note?

Of course. Add your note in the bag before checkout and it travels with your order.

What Is Your Return Policy?

If you have a problem with the items you received, please reach out to us. We take great care to securely pack all glass and fragile items. Once an order is handed to the shipping carrier, any damage or loss in transit is the carrier's responsibility.

Can You Create a Custom Gift?

We'd love to. Tell us who it's for and what you have in mind, and we'll put together something truly memorable.